Atomscale handles sensitive research and manufacturing data. This page covers what data we collect, how we protect your intellectual property, and the privacy controls available to you.
Data Ownership
Your data remains yours. Atomscale’s terms of service establish clear ownership boundaries:
- Customer data ownership: All data you upload, generate, or derive within Atomscale belongs to your organization.
- No training on customer data: Atomscale does not use your data to train models shared with other customers.
- Full export rights: You can export your data at any time in standard, non-proprietary formats (CSV, JSON, TIFF, HDF5).
- Deletion on request: When you delete data or close your account, your data is permanently removed from all systems, including backups, within 30 days.
Data We Collect
Customer Data
Data you upload or generate through the platform:
| Data Type | Examples | Storage |
|---|
| Measurement data | RHEED images, XPS spectra, ellipsometry readings | Encrypted object storage |
| Process data | Growth recipes, tool parameters, timeseries | Encrypted database |
| Analysis results | Fingerprints, similarity scores, anomaly flags | Encrypted database |
| Metadata | Sample names, project labels, annotations | Encrypted database |
| Data Type | Purpose | Retention |
|---|
| API request logs | Troubleshooting and rate limiting | 90 days |
| Feature usage metrics | Product improvement | Aggregated, 1 year |
| Error reports | Reliability improvement | 30 days |
Usage metrics are aggregated and never include the contents of your research data. We track that
an analysis was run, not what the analysis contained.
Data Isolation
Workspace-Level Isolation
Each organization’s data is logically isolated at the infrastructure level:
| Layer | Isolation Mechanism |
|---|
| Database | Separate schemas per organization with row-level security |
| Object Storage | Dedicated prefixes with IAM-enforced access boundaries |
| Processing | Isolated compute contexts for analysis workflows |
| Caching | Organization-scoped cache partitions |
Cross-Organization Protections
Atomscale enforces strict boundaries between organizations:
- No shared queries across organization boundaries
- No data leakage through search, recommendations, or analytics
- Separate encryption keys per organization
- Independent audit logs per organization
Privacy Controls
Data Deletion
When you delete data from Atomscale:
- Immediate: Data is removed from the active database and becomes inaccessible.
- Within 24 hours: Data is purged from all caches and search indices.
- Within 30 days: Data is removed from encrypted backups.
For account closure, all organization data follows this same deletion timeline.
Data Export
Export your data at any time through:
- The platform UI (individual files, datasets, or project-level exports)
- The API (programmatic bulk export)
- A formal data portability request to [email protected]
